Help on access to report and action plan.
进入报告、行动计划的帮助

Connecting 连接:

To connect and access to your data, you just have to fill your LOGIN and PASSWORD on your right, then click on “valid” button.
要想连接、进入你们的资料库，你们需要填写好位于你们右边的LOGIN和PASSWORD，然后点击\'valid\'按钮。

Warning 警告！ The user name (login) and password are casing sensitive.
That means lower-case and upper-case are different for the system. User is different from user or USER.
用户名(login)和密码都是有大小写区别的。

For factories and agents 工厂和代理商 :

Factories' representatives can access only their own data for their own factories.
It is mainly the CAP. It is accessible by the main chart by clicking on the word “Here” in the matching line.

The CAP chart is made up of both text part and input area. The text contains all the information, and you are expected to fill the input area with information requested by your customer. You have to fill in the necessary data. You can fill the date by selecting one day in the calendar you can open by clicking on the icon. This date is the one you intend to have solved this specific problem. Thus it should be filled from the beginning. You have to validate the form by clicking on “validate” button at the top of the form. If not, all your changes will be lost. The validation also sent an email to your customer to inform him of your involvement and progress.
CAP图表是由文字部分和输入部分组成。文字部分包含了所有的信息；在输入部分填写好客户所要求填写的信息。您必须填写好所要求填写的资料。您可以通过在日历里选择某一天然后输入，点击图标打开页面。这个日期里的内容就是您打算要解决的特殊难题。这样也就需要从一开始就应该填写，您必须通过点击位于表格上部的 “validate” 按钮从而确认这个表格，如果没有按照此步骤操作，所有的更改信息将会被遗失。这个确认信息也将通过邮件的形式告知你们客户您所正在进行的相关进程。

The system sends reminder automatically. These reminders are generated from your actions and the choice/validation of your customers. They are sent as long as the customer doesn't suspend it.
这个系统将自动发送提醒服务。这些提醒是根据你的操作和您客户选择／确认而产生的。只要客户不终止它他们将保持持续自动发送。